Cookie Policy

1. WHAT ARE COOKIES?
1.1. A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites.
1.2. We use a number of different cookies on our website, including strictly necessary, performance, advertising, and social media or content cookies.
1.3. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection); this means you don’t have to re-enter this information each time you return to the site or browse from one page to another
1.4. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy

2. WHAT COOKIES DO WE USE AND WHY?
2.1. Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work.
2.1.1. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
2.2. We also use functional cookies to remember choices you’ve made or information you’ve provided; such as your username, language or the region you are in. This allows us to tailor your website experience specifically to your preferences.
2.2.1. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorised content across pages.
2.3. The functional cookies we use include:
2.3.1. User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
2.3.2. Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
2.3.3. Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
2.3.4. User interface customisation persistent cookies are used to store a user’s preference regarding a service across web pages.
2.4. We strive for the best possible user experience and as such use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
2.4.1. Our website Managed Services Provider (MSP) first party analytics cookies - These cookies are used to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a web page. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant changes to improve your browsing experience.
2.4.2. Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page.
2.5. Advertising cookies may be used on our website to tailor marketing to you and your interests and provide you with a more personalised service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.
2.6. Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button) and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). These modules are integrated into our MSP’s platform to improve the experience of browsing and interacting with our website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

3. COOKIES USED AND THEIR PURPOSE
3.1. The following cookies are used on our website:
3.1.1. Necessary for store functionality:

_ab Used in connection for access to admin
_orig_referrer Used in connection with shopping cart
_secure_session_id Used in connection with navigation
Cart Used in connection with shopping cart
cart_sig Used in connection with checkout
cart_ts Used in connection with checkout
checkout_token Used in connection with checkout
Secret Used in connection with checkout
Secure_customer_sig Used in connection with customer login
storefront_digest Used in connection with customer login


3.1.2. Used for Reporting and Analytics:

_landing_page Track landing pages
_orig_referrer Track landing pages
_s Analytics
_shopify_fs Analytics
_shopify_s Analytics
_shopify_sa_p Analytics for marketing & referrals
_shopify_sa_t Analytics for marketing & referrals
_shopify_uniq Analytics
_shopify_visit Analytics
_shopify_y Analytics
_y Analytics
tracked_start_checkout Analytics relating to checkout



4. HOW LONG DO COOKIES REMAIN ON YOUR DEVICE?
4.1. The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie.
4.2. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.
4.3. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

5. HOW TO CONTROL COOKIES
5.1. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
5.2. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.